§ 13.16.040. Bills—Notice of delinquent account.  


Latest version.
  • A.

    All utility bills of the City shall be past due if payment therefor is not received by the City on or before the 25th day after the bill date posted on the bill. Such due date shall be stated on the bill with particularity.

    B.

    All utility bills of the City shall be delinquent if payment therefor is not received by the City on or before the 33rd day after the bill date posted on the bill. Upon lapse of a bill into delinquency at the close of business on the 33rd day after the bill date, the City Manager, or his designee, shall cause a notice of delinquent account to be deposited in the United States mail, addressed to the consumer, as provided in section 13.16.020.

    C.

    Deposit in the United States mail pursuant to subsection B. of this section shall be deemed full and complete notice to the consumer of the nature and amount of any particular utility billing.

    D.

    The notice of delinquent account shall state that unless all delinquencies are corrected within ten days of the date of the notice of delinquent account, the City will disconnect or discontinue utility service without further notice on or after a date certain to be stated in the notice of delinquent account. The notice of delinquent account shall further state that, if the consumer has questions concerning the amount or disputes the amount of the account, he may appeal to the Finance Director, or his authorized designee, whose address and telephone number shall be stated on the notice of delinquent account.

    E.

    An account which has become delinquent and for which a notice of delinquency is issued, may be assessed a penalty fee in accordance with City policy defining chronic delinquencies in the amount set forth in Chapter 3.70 PAMC.

    For the purposes of this subsection, when an account receives a third penalty during any consecutive 12-month period, the City Manager or his designee may further request a deposit or additional deposit be submitted in accordance with section 13.16.050, along with payment or arrangements thereof for the delinquent charges due.

    F.

    The Finance Director, with the approval of the City Manager, is hereby authorized and directed to promulgate rules and policies for the implementation of this chapter and for the definition of terms such as "chronic delinquencies".

(Ord. 3531 § 3, 3/17/2015; Ord. 3501 § 3, 5/6/2014; Ord. 2932 § 22, 10/11/1996; Ord. 2692 § 1, 8/1/1992; Ord. 2349 § 1, 7/23/1985; Ord. 2276 § 1, 1/1/1984; Ord. 2055 § 4, 1/2/1980)